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  • What is Urban Boules?
    Urban Boules brought to you by Jack & Boule. Our tickets give you 55-minutes on one of our boules courts for groups of 2-6. Arrive early or stick around after to enjoy our refreshing craft beer, custom cocktails and tasty street food.
  • How much does it cost to play Urban Boules?
    Entry to Jack & Boule is free. Our boules courts are bookable in 55-minute sessions. Off-peak courts are £25 and peak courts are £42.
  • Do I need to book to play Urban Boules?
    We recommend booking in advance, particularly during peak times. All our courts are available to be booked on our website and DesignMyNight meaning we cannot guarantee court availability for walk-ins.
  • Do I need to have a certain group size to make a booking?
    We recommend groups of 2-6 for the best playing experience but any number of guests are welcome at Jack & Boule.
  • Can I bring my own boules?
    As much as we'd love to see your boules, you can't bring them to Jack & Boule.
  • What time should we arrive for our booking?
    Please arrive at least 15 minutes before your court booking to allow time to check-in.
  • Is the venue covered?
    Yes, our venue is covered (with heaters throughout!) - keeping you dry and warm all winter long!
  • Can we book for longer than 55 minutes?
    Of course, you can either book multiple courts during the same time-slot or multiple time-slots for the same court.
  • Do I need to print my ticket?
    You'll just need to show your ticket confirmation for us to scan your QR code when you arrive - this can be on your phone.
  • Do I need to bring the card with me that I booked with?
    No, just make sure you bring your booking confirmation QR code on your phone.
  • Can I pay with cash?
    We're fully cashless.
  • How do I get a VAT receipt?
    Your confirmation email acts as your VAT receipt and details the breakdown and VAT numbers.
  • Can we eat and play at the same time?
    It's a yes from us.
  • Can we bring our own food and drinks?
    Unfortunately not, only food and drinks purchased at Jack & Boule can be consumed in our venue. Not only are we home to three of London's tastiest street-food vendors, our fantastic bar also has something for everyone. From Siren to Seedlip - we have you covered.
  • Do I need to bring ID?
    From 6pm onwards, we are an over 18's venue, so guests who are lucky enough to look under 25 will be asked to provide a valid photo ID in its original form on arrival as we operate a strict Challenge 25 policy. Acceptable forms of IDs include valid passports, UK driving licenses or any card with the approved PASS logo.
  • Are dogs allowed?
    Dogs encouraged! And if you're lucky during your visit you might meet our resident Cockapoo, Nala!
  • Are children allowed?
    We welcome children at Jack & Boule before 6pm as long as they are accompanied by an adult.
  • I lost something, who should I contact?
    Oh no! We'll do our best to help - please email hello@jackandboule.com.
  • How do we get to you by public transport?
    Our closest station is Waterloo, 3 minutes walk away. You'll find us behind National Theatre, next to a restaurant called Green Room. Our address is 101 Upper Ground, London, SE1 9PP.
  • Is there a dress code?
    Dress in whatever you're comfortable in (although clothes are mandatory...).
  • Is there disabled access?
    Please let us know if you, or anyone else in your party, requires assistance during your time at Jack & Boule. We'll do our best to ensure everyone has the best Urban Boules experience possible.
  • Do you offer private hire of the entire venue?
    Yes! Please email your enquiry to hello@jackandboule.com
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